
Employment at The Jasper Inn, AB
When it comes to hospitality employment and hotel careers, The Jasper Inn is a great place to be employed. We have a variety of hotel jobs and job opportunities available throughout the year. Check back often for current job openings.
Front Desk Agent
Front Desk Agent – Jasper Inn & Suites
Job Summary:
As a team our goal is to create an unforgettable, picture-perfect experience for our guests. Your role in that goal is very important! At Jasper Inn, our Front Desk Team wears most of the hats of a traditional hotel - from reservation specialist to activities director; our FDA's do it all!
Full time, 40 hrs a week, year round
Starting Wage of $17 to $18
A second language is an asset.
Night Audit experience an asset.
Job Responsibilities:
- Responsible for the Check in and Departure of hotel guests.
- Answer the hotel phone, both internal and external calls.
- Be an expert on local and onsite services and be able to provide information about them.
- Sell and book local activities. Commission on some bookings.
- Use accurate accounting and cash handling procedures.
- Respond promptly and appropriately to guest requests.
- Communicate very effectively with all other departments within the hotel.
- Maintain an accurate inventory of rooms, reservations, and room assignments.
- Manage reservations made by phone, email and through OTA’s.
- Co-ordinate and supervise guest activities.
- Represent the culture of Jasper Inn & Suites and build repeat guests.
- Perform other related duties as required.
Qualifications:
You are a team player who is excited to create a wonderful experience for the guests of Jasper Inn! You are positive, driven and have a 'glass half full' outlook on life. Your other traits include:
- A passion for customer service and a strong attention to detail.
- Energetic, flexible, reliable, respectful, hands-on individual with initiative and integrity.
- Ability to work under pressure in a fast-paced work environment.
- Excellent organizational, communication and people skills.
- Friendly and pleasant demeanor, courteous, self-motivated, and professional.
- Ability to work efficiently with minimal supervision, independently and as part of a team.
- Ability to work different shift hours and stand for an entire shift.
- Good PC skills: knowledge of Opera PMS is preferred, but not necessary.
- Previous Front Desk and/or Customer Service experience is preferred.
- Relevant education and experience in a hospitality or tourism setting
Who We Are:
- Jasper Inn is part of INNHotels, a family of independent hotels. We have properties in Canmore, Jasper, Red Deer, Stony Plain, Grande Cache, Valemount and Invermere.
We Offer:
- A great work environment with opportunities for development and career advancement within Jasper Inn and the INNHotels family of hotels.
- A competitive compensation package.
- Group health plan.
- Staff events and seasonal discounts on local adventure activities.
- Hotel Discounts as part of the INNHotels family of hotels.
- Staff accommodation available for the right candidate
Do you think you would make a good candidate? Send your resume to the following email address or fax number. We would like to thank all applicants for applying; however, only those selected for an interview will be contacted.
Email resumes to: Susann Beztilny, General Manager at susannbeztilny@jasperinn.com
Houskeeper - Room Attendant
Housekeeper – Jasper Inn & Suites
Job Summary:
The team here at Jasper Inn & Suites work together each day to create an unforgettable experience for our guests. As a Housekeeper, you are the key to creating a clean and comfortable stay for our guests.
- 5 – 6 shifts per week, 30 – 40 hours per week (Varies, depending on the Season)
- Summer & Permanent year-round available
- Experience is an asset but willing to train
- Starting Wage is $17/hour
Duties:
- Provide cleaning services for guests on a day-to-day basis.
- Complete task sheets of listed rooms to be cleaned each day.
- Observe and report any maintenance repairs needed.
- Help stock and maintain cleaning supplies, linen carts, and linen rooms.
- Return Lost and Found items to the designated office.
- Abide by all resort safety procedures to always ensure safety of both staff and guests.
- Maintain the cleanliness of hallways and public areas during certain times (vacuuming, dusting, etc.)
- Move and arrange furniture and turn mattresses.
- Taking garbage to loading dock areas.
- Provide basic information on facilities and handle complaints
- Respond to guest requests and deliver to guests upon request.
- Assists Colleagues as directed by Team Lead and Housekeeping Manager.
- Assist in laundry when required.
- Perform other duties as required and assigned by the Team Lead and Housekeeping Manager.
Required Knowledge, Skills, Abilities:
- Ability to lift a minimum of 25lbs, pushing, pulling, bending, kneeling, and lifting.
- Work with cleaning chemicals; proper use training will be provided.
- Standing for extended periods of time.
- Available to work weekends.
- Report to work in required uniform and in adherence with the Jasper Inn & Suites Dress Code.
- Fun, team-oriented atmosphere.
- Must have valid Canadian work permit. We do not provide LMIA.
We Offer:
- A great work environment with opportunities for development and career advancement within Jasper Inn & Suites and the INNHotels family of hotels;
- A competitive compensation package;
- Group health plan;
- Staff events and seasonal discounts on local adventure activities;
- Hotel Discounts as part of the INNHotels family of hotels;
- The opportunity to live and work in Jasper, Alberta;
- Staff accommodation based on availability
- Monthly trips to Hinton, and other sightseeing spots
- Monthly Staff Appreciation Lunches
Do you think you'd make a good candidate? Send your resume to the following email address. We'd like to thank all applicants for applying; however, only those selected for an interview will be contacted.
Email resume: Harwyn Enconado, harwynenconado@jasperinn.com
Career Inquiry

