Employment at The Jasper Inn, AB

Relief Night Audit – Jasper Inn & Suites

Job Summary:

As a team our goal is to create an unforgettable, picture-perfect experience for our guests. Your role in that goal is very important! At Jasper Inn & Suites by INNHotels, our Night Auditor wears many hats – from Front Desk Agent to Guest Liaison to Accounting; they do it all and are vital to the Day to Day!

Casual - 2 days a week/16 hrs a week, 11 pm to 7 am, year-round/permanent

Starting Wage of $19

A second language is an asset.

Hotel Front Desk or Night Audit experience an asset.

Job Responsibilities:

• Register arriving guests and assign rooms
• Take, cancel, and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Investigate and resolve complaints and claims
• Process guests' departures
• calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Assist accounting 
• Maintain an inventory of vacancies, reservations, and room assignments
• Follow emergency and safety procedures 
• Clerical duties (i.e. faxing, filing, photocopying)
• Assist clients/guests with special needs
• Handle wake-up calls
• Provide customer service
• Answer telephone and relay telephone calls and messages

Qualifications:

You are a team player who is excited to create a wonderful experience for the guests of Jasper Inn & Suites by INNHotels! You are positive, driven and have a 'glass half full' outlook on life. Your other traits include:

• Excellent written communication
• Proficient in Microsoft Excel
• Good with numbers & reconciling financial reports
• Judgement
• Reliability
• Effective interpersonal skills
• Flexibility
• Team player
• Excellent oral communication
• Client focus
• Dependability
• Organized
• Attention to detail
• Work under pressure

Who We Are:

• Jasper Inn & Suites is part of INNHotels, a family of independent hotels. We have properties in Canmore, Jasper, Red Deer, Stony Plain, Grande Cache, Valemount and Invermere. 

We Offer:

• A great work environment with opportunities for development and career advancement within Jasper Inn & Suites by INNHotels and the INNHotels family of hotels.
• A competitive compensation package.
• Monthly catered staff lunch
• Staff events and seasonal discounts on local adventure activities.
• Hotel Discounts as part of the INNHotels family of hotels.
• Staff accommodation available for the right candidate

Do you think you would make a good candidate? Send your resume to the following email address or fax number. We would like to thank all applicants for applying; however, only those selected for an interview will be contacted.

Email: Susann Beztilny, General Manager at susannbeztilny@jasperinn.com

Morning Server – Jasper Inn & Suites, Inn Grill

Job Summary:

As a team our goal is to create an enjoyable dining experience. Your role in that goal is very important! At The Inn Grill/Jasper Inn & Suites, our Servers make sure our guests are welcomed like family.

Job Responsibilities:

• Greeting & interacting with diners in a friendly manner 
• Seating diners quickly upon arrival
• Taking food/drink orders in a timely manner & correctly
• Shifts start at 6:30 am
• Answering any questions/concerns regarding the menu or making recommendations
• Bringing orders to the tables in a timely manner
• Checking that diners are enjoying their dining experience

Qualifications:

You are a team player who is excited to create a wonderful experience for the Inn Grill guests! You are positive, driven and have a 'glass half full' outlook on life. Your other traits include:

• A passion for customer service and a strong attention to detail.
• Energetic, flexible, reliable, respectful, hands-on individual with initiative and integrity.
• Ability to work under pressure in a fast-paced work environment.
• Excellent organizational, communication and people skills.
• Friendly and pleasant demeanor, courteous, self-motivated, and professional.
• Ability to work efficiently with minimal supervision, independently and as part of a team.
• Previous Server experience is preferred, but willing to train

Who We Are:

• Jasper Inn & Suites is part of INNHotels, a family of independent hotels. We have properties in Canmore, Jasper, Red Deer, Stony Plain, Grande Cache, Valemount and Invermere. 

We Offer:

• A great work environment with opportunities for development and career advancement within Jasper Inn & Suites and the INNHotels family of hotels.
• A competitive compensation package.
• Group health plan.
• Staff events and seasonal discounts on local adventure activities.
• Hotel Discounts as part of the INNHotels family of hotels.
• Staff accommodation available for the right candidate

Do you think you would make a good candidate? Send your resume to the following email address. We would like to thank all applicants for applying; however, only those selected for an interview will be contacted.

Email: Viviane Mulvagh, Restaurant Manager at inngrill@jasperinn.com

Front Desk Agent – Jasper Inn & Suites

Job Summary:

As a team our goal is to create an unforgettable, picture-perfect experience for our guests. Your role in that goal is very important! At Jasper Inn, our Front Desk Team wears most of the hats of a traditional hotel - from reservation specialist to activities director; our FDA's do it all!

Full time, 40 hrs a week, year round

Starting Wage of $17 to $18

A second language is an asset.

Night Audit experience an asset.

Job Responsibilities:

• Responsible for the Check in and Departure of hotel guests.
• Answer the hotel phone, both internal and external calls.
• Be an expert on local and onsite services and be able to provide information about them.
• Sell and book local activities.  Commission on some bookings.
• Use accurate accounting and cash handling procedures.
• Respond promptly and appropriately to guest requests.
• Communicate very effectively with all other departments within the hotel.
• Maintain an accurate inventory of rooms, reservations, and room assignments.
• Manage reservations made by phone, email and through OTA’s.
• Co-ordinate and supervise guest activities.
• Represent the culture of Jasper Inn & Suites and build repeat guests.
• Perform other related duties as required.

Qualifications:

You are a team player who is excited to create a wonderful experience for the guests of Jasper Inn! You are positive, driven and have a 'glass half full' outlook on life. Your other traits include:

• A passion for customer service and a strong attention to detail.
• Energetic, flexible, reliable, respectful, hands-on individual with initiative and integrity.
• Ability to work under pressure in a fast-paced work environment.
• Excellent organizational, communication and people skills.
• Friendly and pleasant demeanor, courteous, self-motivated, and professional.
• Ability to work efficiently with minimal supervision, independently and as part of a team.
• Ability to work different shift hours and stand for an entire shift.
• Good PC skills: knowledge of Opera PMS is preferred, but not necessary.
• Previous Front Desk and/or Customer Service experience is preferred.
• Relevant education and experience in a hospitality or tourism setting

Who We Are:

• Jasper Inn is part of INNHotels, a family of independent hotels. We have properties in Canmore, Jasper, Red Deer, Stony Plain, Grande Cache, Valemount and Invermere. 

We Offer:

• A great work environment with opportunities for development and career advancement within Jasper Inn and the INNHotels family of hotels.
• A competitive compensation package.
• Group health plan.
• Staff events and seasonal discounts on local adventure activities.
• Hotel Discounts as part of the INNHotels family of hotels.
• Staff accommodation available for the right candidate

Do you think you would make a good candidate? Send your resume to the following email address or fax number. We would like to thank all applicants for applying; however, only those selected for an interview will be contacted.

Email: Susann Beztilny, General Manager at susannbeztilny@jasperinn.com